Privacy Statement

Privacy Statement  Legal Notice

 

Helvar is committed to protecting your privacy in conformance with the applicable privacy legislation. You can visit our site without giving any information about yourself. Sometimes we may, however, need certain information to provide services that you request. This Privacy Statement explains the principles of the data collection and the purposes of using the data under those situations and when using Helvar's mobile applications, and informs you on our use of cookies on our web site.

 

Collection of Personal Information

When we need information that personally identifies you or allows us to contact you we will ask it in specific on-line forms on our web site. You will be asked to complete an on-line form when you want to request specific services or information from us. Your information collected via the online form includes your name, address, e-mail address, company and telephone number. When using our mobile applications, we may also collect information which enables us to provide the service in question, such as photos you may take from your premises. We may also collect information generated from your use of our services. We do not collect any sensitive personal data. All information you decide to send us is to be send like e-mails. The connection of the on-line forms is not protected with any encryption program, so please do not send any sensitive information though the on-line forms.

 

Use of Cookies

We may use cookies in connection of our services and on our web site. Cookies are small files, typically of letters and numbers, that are automatically stored on the computer's hard disk when the user accesses certain sites on the Internet. Cookies can be used to maintain session state and help identify the user's personal preferences within the online service. Helvar does not use cookies to collect personally identifiable information. If you do not wish to receive cookies or do or do not want to be notified of when they are placed to your computer, you may set your web browser to do so. If you do so, please be aware that you may not be able to view nor use certain parts of the web site.

 

Use of Personal Information

We use your personal information for the following purposes:

  • To deliver services, such as newsletters, training or support you request or purchase.
  • To allow you access to limited entry areas of our site as appropriate.
  • To alert you to product upgrades, updated information and other services from Helvar, if you so request, and to manage the customer relationship.
  • To maintain and develop our products and/or services and create added value in our business.

We only collect your personal information when we have a legitimate interest in doing so (for example, in order to deliver the service that you have requested) or when there is another legal basis for the processing of your personal data, such as when you have given your consent to the processing. 

We occasionally hire other companies to provide services including mailing. We will only provide those companies with the information to deliver the service, and they are prohibited from using that information for any other purpose. Helvar may disclose your personal information if required to do so in the good faith belief that such action is necessary to.
a) conform to the law or comply with legal process served on Helvar.
b) defend the rights or property of Helvar.

We may transfer the personal data we collect about you to countries other than the country in which the data were originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the data. If we transfer your personal data to other countries, we will protect that data as described in this Privacy Statement and in accordance with the applicable law. We will take all appropriate safeguards to protect your personal data. If you wish for more information on these safeguards, please send a message to helvar@helvar.com to contact the liaison officer of the personal data file.

When processing the personal data we carry out the technical and organisational measures necessary for securing personal data against unauthorised access, against accidental or unlawful destruction, manipulation, disclosure and transfer and against other unlawful processing.

 

Control of Personal Information

When you give us personal information, Helvar does not share that information with third parties without your permission apart from the limited exceptions already listed. It will only be used for the purposes shown above.

We will only retain your personal data for as long as it is necessary to fulfil the purposes outlined in this Privacy Statement or the purposes of which you have otherwise been informed. We may nevertheless retain certain personal data for the period needed for us to comply with our legal obligations or to resolve disputes.

As a controller of personal data Helvar shall keep the description of the personal data file available to anyone. The controller of personal data file is Helvar Oy Ab in Finland (address: Keilaranta 5, FI-02150 Espoo, Finland). Please send a message to helvar@helvar.com to contact the liaison officer of the personal data file.

As a data subject every person whose personal information we have collected has the rights set forth in the Finnish Personal Data Act.

Every data subject shall have the right to access any information collected through our web site or mobile applications, which concerns him or her. In accordance with the Finnish Personal Data Act it is possible to rectify, erase or supplement any personal data contained in our personal data file, which is erroneous, unnecessary, incomplete or obsolete. The data subject may, in certain circumstances, have the right to request the transfer of data to another company. The provision of personal data may, however, in certain circumstances be a necessary requirement for the use of the services. Helvar reserves the right to suspend the provision of services or to prevent access to the services if the data subject fails to provide necessary data or requires its deletion.

It is also possible to prohibit the controller from processing personal data for purposes of direct advertising, distance selling or other direct marketing. Every data subject also has the right to lodge a complaint with a supervisory authority.

All requests relating to these rights should be directed to helvar@helvar.com.

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